• What is Brightsun Travel about?
    • Brightsun Travel is a distinguished UK based travel company in Dublin, Ireland with nearly 40 years of expertise in providing flights, holiday packages, and visa services. Our dedicated team of travel professionals is committed to delivering exceptional customer satisfaction, ensuring that every journey is both memorable and seamless.
  • What services does Brightsun Travel provide?
    • Brightsun Travel offers a range of services including flight bookings, hotel reservations, and transfers. We can help plan luxurious holidays or unforgettable tours and also provide additional services such as visa application assistance, car hire, and travel insurance, covering all your travel needs.
  • Is it cheaper to get my tickets through Brightsun Travel or on my own?
    • Brightsun Travel partners with some of the world's major airlines, offering access to exclusive fares and deals that may not be available to the public. This can often result in better prices compared to booking directly on your own.
  • Can Brightsun Travel help with visa applications?
    • Yes, we assist with visa applications. Contact one of our agents for guidance through the process. Please note there is a service fee of €10 per person.
  • Can Brightsun Travel book flights with my Frequent Flyer Miles?
    • Unfortunately, Brightsun Travel cannot book tickets using frequent flyer miles. You will need to redeem them directly with the airline. However, we are happy to suggest flight options and routes to help you plan your trip.
  • After my ticket is issued, how soon do I have to pay?
    • Payment terms depend on each airline's conditions, which are outlined on your itinerary. Our agents will also inform you of the payment deadlines for your reservation.
  • How can I pay for my ticket?
    • Payments can be made using debit or credit cards, or in cash at our Ireland office.
  • What reservation problems should I expect?
    • It’s advisable to plan and book your trip well in advance. During peak seasons, flight availability may be limited due to high demand. Our team will strive to find the best deals for your travel needs. Please be aware that airline schedules may change due to external factors, but our customer care team will keep you updated on any changes.
  • I have a travel emergency. Who can I speak to?
    • Brightsun’s dedicated travel professionals are available 24/7 to assist with last-minute plans or any issues at the airport. Our team is committed to resolving your travel problems as quickly as possible.
  • Where can I find the latest travel advice?